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Support Forum FancyCMS Support Upload Error, Check FTP Settings

Upload Error, Check FTP Settings
UserPost

9:44 pm
November 24, 2010


rkirkland05

posts 8
1

We have uploaded our website at least 5 times, and have no trouble at all. This program really

seemed to be working well.

 

However, the last time I tried uploading, I received this message:

 

Upload Error, Check FTP Settings

 

System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive.
   at System.Net.FtpWebRequest.SyncRequestCallback(Object obj)
   at System.Net.FtpWebRequest.RequestCallback(Object obj)
   at System.Net.CommandStream.InvokeRequestCallback(Object obj)
   at System.Net.CommandStream.Abort(Exception e)
   at System.Net.CommandStream.CheckContinuePipeline()
   at System.Net.FtpWebRequest.DataStreamClosed(CloseExState closeState)
   at System.Net.FtpDataStream.System.Net.ICloseEx.CloseEx(CloseExState closeState)
   at System.Net.FtpDataStream.Dispose(Boolean disposing)
   at System.IO.Stream.Close()
   at FancyPlus.BusinessObjects.Helpers.FTPHelper.UploadFileToFTP(FTPSettings f)
   at FancyPlus.BusinessObjects.FancyProject.InternalFtpUpload(Boolean onlyChanges, String hardwareId)


System.Net.WebException: The underlying connection was closed: An unexpected error occurred on a receive.   at System.Net.FtpWebRequest.SyncRequestCallback(Object obj)   at System.Net.FtpWebRequest.RequestCallback(Object obj)   at System.Net.CommandStream.InvokeRequestCallback(Object obj)   at System.Net.CommandStream.Abort(Exception e)   at System.Net.CommandStream.CheckContinuePipeline()   at System.Net.FtpWebRequest.DataStreamClosed(CloseExState closeState)   at System.Net.FtpDataStream.System.Net.ICloseEx.CloseEx(CloseExState closeState)   at System.Net.FtpDataStream.Dispose(Boolean disposing)   at System.IO.Stream.Close()   at FancyPlus.BusinessObjects.Helpers.FTPHelper.UploadFileToFTP(FTPSettings f)   at FancyPlus.BusinessObjects.FancyProject.InternalFtpUpload(Boolean onlyChanges, String hardwareId)

 

I went to my FTP files under my hosting account, deleted all of the, and tried it again. To no avail, the same message pops up.

 

Please Help with This.

 

Best Regards,

 

Reese Kirkland

Miami Clothing Company

 

6:50 am
November 25, 2010


admin

posts 96
2

Please send us the project file, it can be found in MyDocuments/fancyPlus1.0 folder

12:08 am
November 26, 2010


rkirkland05

posts 8
3

I sent the FTP file around 12 p.m. 

 

It's confusing to me how it would upload fine numerous times, and then suddenly claim there is a error? 

 

Did you receive the email?

9:26 pm
November 27, 2010


jrbenk

posts 18
4

I have the same problem!

11:40 pm
November 27, 2010


rkirkland05

posts 8
5

I fixed the issue; with no help from the support team from Fancy CMS. The communication is pretty bad.

 

However, the issue , at least for me, was that the index.html was not in the Root Directory within the server.

 

Check to see if it is the same situation. I found index.html in the Bin Folder, so I just simply clicked it; along with the other files from the bin folder, and moved them to the main root directory.

 

Hope this Helps

 

Reese Kirkland

Miami Clothing Company

6:45 am
November 29, 2010


admin

posts 96
6

Hey guys. The error like this one may be generated by the application debugger when you provide incorrect ftp data. Please notice, when you upload the template and do not specify target folder there is a chance to uploading the files into Root folder of your server account when you must upload it into /www folder or /public_html folder. The situation is even more complicated if you host several domains name on 1 account. Thus if you are not sure what is your target folder before uploading the files PLEASE CONTACT YOUR WEB HOSTING SERVICE SUPPORT for details.

1:29 pm
November 29, 2010


jrbenk

posts 18
7

Please my friend. And I tried to upload to both servers. I note that some files come up.But not all because when I try to upload it to the page loading by 50%.

I'ma professional and I have spent much time with this project. I need an effective solution.

Thank you for your understanding.

1:55 pm
November 29, 2010


admin

posts 96
8

Please send a link to the URL where we can download your project file to my email andrew[at]fancycms.com

The project file can be found in MyDocuments/fancyPlus1.0

And please stop creating multiple threads with the same issue otherwize I will be forced to kick your account out of the forum.

1:41 pm
February 25, 2011


mark33033

posts 5
9

I am having the same problem Have emailed and posted with no reply

1:42 pm
February 25, 2011


mark33033

posts 5
10

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